Careers

PRINCIPAL DUTIES AND RESPONSIBILITIES: Occupy front desk no later than 8:00 AM, Monday - Friday

• Answer phones & direct calls. Record messages as needed.
• Greet and Direct clients/visitors/vendors per ROP Reception Script.
• Provide general information requested by callers. (e.g. company address, fax number, website, directions to location, etc.)
• Administer all incoming and outgoing items appropriately. (e.g. packages, mail, keys, etc.) This includes but is not necessarily limited to: affixing appropriate postage (no later than 11:00 AM), coordinating pick-up and delivery of all express mail services and maintaining log, distributing incoming mail.
• Track, order and distribute office supplies.
• Maintain calendar for Out of Office activity and generate daily email with Out of Office information
• Generate Activity Report for Leasing Agents.
• Stuff envelopes and mail tenants’ monthly statements by the 24th of each month.
• Receive and code Tenant payments via walk-in, mail, and drop box.
• Checkscan Tenant check and cashier’s check payments and prepare money order payments for bank deposit.
• Attach monthly submeter water bills in the Tenant profile and email billing notices to Tenant.
• Prepare and mail Recon Balance Due Reminder Notices to Tenants.
• Assist Accounting with data entry for the annual Real Estate Tax reporting and prepare Real Estate Tax History Reports and tax binders.
• Assist Accounting Manager with data entry as needed for accounts payable and accounts receivable reports.
• Assist Leasing Department in entering lease contact data in Yardi.
• Assist Leasing Department with tracking tenant insurance certificates to confirm coverage is lease compliant.
• Assist Leasing Department in maintaining attached CAM payable files.
• Assist all departments with general clerical duties as needed

Minimum Education & Experience Requirements

• High School Diploma or GED equivalent
• 2 years work experience in an administrative closely related position

Minimum Knowledge, Skills & Abilities (KSA)

• Excellent phone & receiving etiquette to include:
• Oral and written bi-lingual skills: English and Spanish
• Office professional attire and grooming
• High level of interpersonal skills, demonstrating poise, tact and diplomacy in sensitive and/or confidential situations.
• Good working knowledge of Windows Office Suite
• High attention to detail
• Good time management and organizational skills
• Good knowledge of general business practices
• Knowledgeable operation of standard office equipment at a level generally acquired through 2 years related experience.

Click here to apply: https://ropelpaso.bamboohr.com/careers/30

Linda Kleinhans DBA PHR SHRM-CP HR Manager River Oaks Properties 5678 N. Mesa El Paso, TX 79912 T: 915-225-7727
lkleinhans@ropelpaso.com